VTech CS6449 User Manual download pdf (Page 76)

Appendix

New voicemail and show and I don’t know why.

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Your telephone has both a built-in answering system and voicemail indication. If

New voicemail and appear, then your telephone has received a signal from your

telephone service provider that you have a voicemail message waiting for you to retrieve

from them. Contact your telephone service provider for more information on how to

access your voicemail.

I cannot retrieve voicemail messages.

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Your telephone has both a built-in answering system and voicemail indication. They are

independent features and each alerts you to new messages differently. If you subscribe

to voicemail service from your telephone service provider, contact your telephone

service provider for more information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to establish

connections, and my telephone doesn’t work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional telephone

service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your

computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

these instances, try using a USB hub with its own external power supply.

If you are using a rewall, it may prevent access to your nontraditional telephone service

provider. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, do the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the cordless handset battery.

Wait a few minutes.

Connect power to the telephone base.

Install the battery again, and place the cordless handset into the

handset charger.

Wait for the cordless handset to reestablish its connection with the telephone base.

Allow up to one minute for this to take place.

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Troubleshooting

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VTech CS6449 User Manual Page 76