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Answering system and voicemail
Your telephone has separate indicators for two different types
of voice messages: those left on its built-in digital answering
system and those left with your telephone service provider’s
voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If /PLAY/STOP on the telephone base ashes,
displays on the handsets and XX New messages
displays on the handsets and telephone base, there
are new messages in the built-in answering system. To listen to the messages
recorded on your digital answering system, press /PLAY/STOP on the
telephone base. To listen to messages with a handset, see To play messages
on a cordless handset on page 54.
If and New voicemail display on the handset and the telephone base,
your telephone service provider is indicating that it has new voicemail for you.
To listen to your voicemail, you typically dial an access number provided by
your telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In
this case, allow six seconds per ring when determining the appropriate setting.
•
•
BASE
New voicemail
MSG #
1
10:01
AM
11/20
HANDSET
1 New message
11:59
AM
2/17
ANS ON
Answering system operation
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