VTech IS7121-2 User Manual

User’s manualw w w.v te c h p h o nes .comModels: IS7121/IS7121-2/IS7121-22BC

Getting started5Are you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable

Appendix95TroubleshootingThe handset receives no signal of video streaming when the doorbell is pressed.Make sure you install two AA batteries and co

Appendix96TroubleshootingI get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (

Appendix97TroubleshootingThe telephone does not ring when there is an incoming call. Make sure that the ringer is not off. Refer to Handset ringer vol

Appendix98TroubleshootingThe charge light is off.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wa

Appendix99TroubleshootingThe answering system does not answer after the correct number of rings.Make sure that the answering system is on. ANS ON sho

Appendix100TroubleshootingThe system announces “Time and date not set.”You need to reset the system clock (page 33).The outgoing announcement is not c

Appendix101TroubleshootingCommon cure for electronic equipment.If the telephone does not seem to be responding normally, do the following (in the ord

Appendix102Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of

Appendix103Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology R

Appendix104MaintenanceTaking care of your telephoneYour telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough

Getting started6Installation optionsYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wal

Appendix105The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in

Appendix106FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital devic

Appendix107FCC, ACTA and IC regulationsFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopt

Appendix108California Energy Commission battery charging testing instructionsThis telephone is set up to comply with the energy-conserving standards r

Appendix109For C-UL compliance onlyMesures de sécurité importantesAfin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution,

Appendix110For C-UL compliance only15. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstance

Appendix111For C-UL compliance onlyÀ propos des téléphones sans filAlimentation électrique: Les mêmes caractéristiques qui constituent des avantages p

Appendix112Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of pur

Appendix113Limited warrantyHow do you get warranty service?To obtain warranty service in the United States of America, please visit our website at ww

Appendix114Technical specicationsFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHz Telephone base

Getting started7Plug the telephone line cord into the telephone wall jack or DSL filter. Align the holes on the bracket with the standard wall plate an

115IndexAAdd a directory entry, 62–63Add a handset, 87Alphabetical search, 64Announcement, 74Answer a call, 46Answer on/off, 76BBase layout, 24–25Batt

116IndexSSafety instructions, 102Save a caller ID log entry, 72Screen messages, 73, 88–90Settings, 30–42, 74–79Share a call, 52Speakerphone, 46TTechni

VTech Communications, Inc.A member of THE VTECH GROUP OF COMPANIES.VTech is a registered trademark of VTech Holdings Limited.Specifications are subject

Getting started8Wall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie them first.Slide the wall mount

Getting started9For longer battery life, lithium batteries (not provided) are recommended. Lithium batteries provide approximately 30% additional batt

Getting started10Locating the doorbellBefore mounting the doorbell on a wall, make sure you test if the location you install the doorbell is in range,

Getting started11Locating the doorbellAvoid mounting it to where reflections may be caused by sunlight, for example, opposite to a white wall.•Two buil

Getting started12Top viewSide view18 inches50 degrees63 inches20 inchesShooting areaShooting area19.7 inches60 degrees22.8 inchesShooting area19.7 inc

Getting started13You may install the doorbell in a lower position. The diagram below demonstrates an example of doorbell camera position to view a vis

Getting started14Install the doorbell wall mount coverMake sure to test the reception and the doorbell position before you mount the doorbell on the w

Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 102 of this manual

Getting started15Align the holes on the wall mount cover with the holes on the wall (or stud). Tighten the screws into the holes to secure the wall mo

Getting started16Install the doorbell wall mount coverOption 2: Install the doorbell wall mount cover with the wall mount plateUse a pencil to mark th

Getting started17Install the doorbell wall mount coverAlign the holes on the wall mount cover with the holes on the wall. Tighten the screws into the

Getting started18Install the doorbellWire with red endWire with black endScrewsMetallic plateMetallic plateIf you already have a wired doorbell instal

Getting started19Install the doorbellPush the doorbell gently onto the wall mount until they are sealed tightly. This doorbell meets the IPX4 waterpro

Getting started20Detach doorbell from wall mount coverAfter an extended exposure to cold, heat or humidity, the doorbell gasket rubber may become stic

Getting started21Install the doorbell with an existing wired doorbellIf you already have a wired doorbell installed, follow the instructions below to

Getting started22Using another wire, slide one end of the metal part underneath the metallic plate on the doorbell, then connect the other end to the

Getting started23Option 2: Ring the rear doorbell of the existing wired doorbell and the IS7121 doorbell simultaneously.Install the doorbell with an e

Getting started24Telephone base layout/FIND HANDSETPress to page all system handsets (page 49).IN USE lightFlashes quickly when there is an incoming c

iTable of contentsGetting started ...1Parts checklist ...1Telephone base and charger insta

Getting started25Telephone base layout/ANS ON/OFFPress to turn the answering system on or off.X/DELETEPress to delete the playing message (page 83).Pr

Getting started26Handset layoutCHARGE lightOn when the handset is charging in the telephone base or charger.q/VOL-/CIDPress to scroll down while in a

Getting started27Handset layoutSoftkeys (2)Press to select a menu item displayed above the key.PUSH TO TALK (PTT)/SNAPSHOTPress to begin a one-to-one

Getting started28Doorbell layoutCamera lensInfrared LEDsBackup light for night vision (page 45).Doorbell lightFlashes when /DOORBELL is pressed./DOOR

Getting started29Using the menuYou can use the cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tone

30Ringer toneYou can choose from different ringer tones for each handset.Press MENU when the handset is not in use.Press q or p to scroll to Ringers,

31Telephone settingsChime toneYou can choose from different chime tones for the telephone base or handset.Press MENU when the handset is not in use.Pr

32Telephone settingsQuiet modeYou can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone and

33Telephone settingsSet date and timeThe answering system announces the date and time of each message prior to playing it. Before using the answering

34Telephone settingsLCD languageYou can select a language (English, French or Spanish) to be used in all handset screen displays.Press MENU when the h

iiTable of contentsMultiple handset use ...52Join a call in progress ...52Intercom ...

35Telephone settingsCID time synchronizationIf you subscribe to caller ID service, the date and time will be set automatically by the caller ID infor

36Telephone settingsRename devicesYou can create a name for each handset and doorbell. The new name can be up to 11 characters.Press MENU when the ha

37Telephone settingsCaller ID announceYou can set your handset and/or telephone base to announce the caller ID information for incoming calls. The cal

38Telephone settingsLCD brightnessYou can adjust the screen brightness of your handset to optimize readability lighting conditions.Press MENU when the

39Telephone settingsVoicemail numberIf you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail numbe

40Telephone settingsClear voicemail indicatorsIf you subscribe to voicemail service offered by your telephone service provider, New voicemail and dis

41Telephone settingsDial modeThe dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to puls

42Telephone settingsHome area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code s

43Answer a chimeWhen /DOORBELL is pressed, you hear a chime. The doorbell automatically captures a photo of the visitor.Press SPEAK to answer.Only on

44Doorbell operationOptions while video streaming:Press the flashing SPEAK to talk to the visitor.Press 5/ to zoom in. Press 2/p, 8/q, 4/t or 6/u to m

iiiTable of contentsAppendix ...87Expand your telephone system ...87Screen messages ...

45Doorbell operationAnswer an incoming call during video streamingIf you receive an outside call during a video streaming session, there is an alert

46Make a callPress or on the handset. When you hear a dial tone, dial the number. The handset shows the elapsed time as you talk (in hours, minut

Telephone operation47Volume controlDuring a call, press q/VOL- or p/VOL+ to adjust the listening volume.The handset earpiece and speakerphone volume s

Telephone operation48Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during

Telephone operation49Check voicemailPress and hold 1 on the handset to dial your stored voicemail number.See Voicemail number on page 39 to set your

Telephone operation50RedialEach handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest e

Telephone operation51Transfer a callWhile on an outside call, you can transfer the call from one system device to another. This feature is only applic

52Join a call in progressYou can use four cordless handsets at a time on an outside call. You can buy additional expansion handsets (IS7101) for this

53Multiple handset useIntercomUse the intercom feature for conversations between two system handsets. This feature is only applicable to models with

54Multiple handset useAnswer an incoming call during an intercom callIf you receive an outside call during an intercom call, there is an alert tone.To

1To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechc

55Multiple handset useCall transfer using intercomUse the intercom feature to transfer an outside call from one handset to another. During a call, pre

56Multiple handset usePush-to-talk (PTT)You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press

57Multiple handset usePTT to a single handsetYou have two ways to begin a PTT call:If your system has two handsets, press and hold PUSH TO TALK when t

58Multiple handset usePTT to multiple handsetsWhen there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PT

59Multiple handset useAnswer a PTT callYou can respond to a PTT call whenever the speakerphone light is off.When your handset receives a PTT call, the

60Multiple handset useEnd a PTT callFor a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to mu

61About the directoryThe directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entrie

62DirectoryAdd a directory entryPress MENU when the phone is not in use.Press q or p to scroll to Directory, then press SELECT.Press q or p to scroll

63DirectoryAdd a directory entry-OR-Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SAVE. The handset dis

64DirectoryReview directory entriesDirectory entries appear alphabetically.Press on the handset when the phone is not in use. The screen displays Di

Getting started2Telephone base and charger installationInstall the telephone base and charger(s) as shown below.Make sure that the electrical outlet i

65DirectoryDial a directory entrySearch for the desired entry in the directory (see Review directory entries or Alphabetical search on page 64).To dia

66DirectorySpeed DialYou can assign nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more qui

67DirectoryReassign a speed dial slotPress MENU when the phone is not in use.Press q or p to scroll to Directory, then press SELECT.Press q or p to sc

68About caller IDThis product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may

Caller ID69Caller ID logIf you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer

Caller ID70Missed call indicatorWhen there are calls that have not been reviewed in the caller ID log, the screens display XX Missed calls. When you h

Caller ID71View dialing optionsAlthough the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas,

Caller ID72Dial a caller ID log entrySearch for the desired caller ID log entry (see Review the caller ID log on page 70).When the desired entry disp

Caller ID73Delete caller ID log entriesTo delete one entry: Search for the desired caller ID log entry (see Review the caller ID log on page 70).Press

74Answering systemUse the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announc

Getting started3Handset battery installationInstall the battery as shown below.If the handset will not be used for a long time, disconnect and remove

75Answering system settingsPlay your announcementPress MENU when the phone is not in use.Press q or p to scroll to AnsweringSys, then press SELECT.Pre

76Answering system settingsAnswer on/offIf you turn the answering system on, it answers calls and records messages.If your answering system is turned

77Answering system settingsCall screeningUse this feature to choose whether incoming messages can be heard on while they are being recorded. Press MEN

78Answering system settingsRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telepho

79Answering system settingsRecording timeYou can set the recording time limit for each incoming message. The recording time is preset to three minutes

80Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in digital a

81Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in l

82Answering system operationCall screeningTo screen a call at the telephone base:If the answering system and call screening are on, the announcement a

83Answering system operationMessage playbackOn the telephone base, when playback begins, the total number of old or new messages is announced, and the

84Answering system operationTo play messages on the handset:Press MENU when the phone is not in use.Press SELECT to choose Play msgs. If you have eith

Getting started4Handset battery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessa

85Answering system operationDelete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them.

86Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone.

87Expand your telephone systemYou can add new handsets (IS7101, purchased separately) and new doorbell (IS741, purchased separately) to your telephone

Appendix88Screen messagesArea code will not show in Caller ID logThe home area code you saved will not be shown in caller ID log.Caller ID log empt

Appendix89No batteryThe handset in the telephone base or charger has no battery installed. No lineThere is no telephone line connection.No PTT callTh

Appendix90Handset and telephone base indicatorsTelephone base lightsANS ON/OFFOn when the answering system is turned on.IN USEOn when the telephone li

Appendix91BatteryIt takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Opera

Appendix92TroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.

Appendix93TroubleshootingThe lights on the doorbell ash quickly. The doorbell does not work at all.The doorbell is deregistered from the telephone ba

Appendix94TroubleshootingOut of range or No power at base appears on my cordless handset.Ensure you plug the telephone base in properly and the power