VTech Scroll & Learn Camera User Manual download pdf (Page 19)

Question 11:

Can external videos be placed on an SD card and viewed on the camera? I’d like to load

a movie or two into the camera for my child to view on car trips.

Answer:

Our “DV Album” application supports only standard motion jpeg video les. In order to

view outside video clips, you would rst have to convert the le to this format.

Question 12:

Can you delete a group of pictures at one time, or do they have to be deleted one at a

time on the camera?

Answer:

If you connect the Kidizoom Camera™ to your PC and access it as an external drive

(labeled VTech 773), you can select multiple pictures to delete at any one time.

Question 13:

If you accidentally delete the pictures by reformatting, is there any way to get them

back?

Answer:

Unfortunately, if you delete the pictures by formatting the internal storage or SD Card

memory, there’s no way to retrieve it. There is third party software that can help recover

“deleted” data from storage, but we do not recommend using this.

Question 14:

Will changing batteries erase the unit’s internal memory?

Answer:

Battery replacement under normal operation as detailed in the user’s manual should not

cause data corruption or data loss in either the built-in memory or an SD Card. In order

to avoid memory loss, be sure to turn off the unit before removing the battery doors, and

replace the batteries within ten minutes of losing power.

Question 15:

Why do some of my close-up pictures look bleached out?

Answer:

Using the ash at too close of a range can result in too much light reecting off the image

surface. Our recommended ash light range is 3 - 6 feet. Try moving back to take the

picture, or change the ash setting to off. You can change the ash settings in camera

mode by pressing the delete button. Please see the Flash section above on page 2 for

more details.

Question 16:

When connecting the camera to the USB port, I get the message “USB device not

recognized, one of the USB devices attached to this computer has malfunctioned and

Windows

does not recognize it.” I am running Windows

XP.

Answer:

This is most likely a hardware or OS issue. A number of consumers have reported this

problem with their computers not recognizing mass storage devices of all kinds. Please

contact your PC manufacturer for support.

Kidizoom Camera™ Frequently Asked Questions

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