VTech Scroll & Learn Camera User Manual download pdf (Page 13)

TROUBLESHOOTING

Go through this section if you experience difculty in operating Kidizoom Camera™.

Problem Solution

Program stops

working

1. Press the Reset Button with a paper clip. If this does not

solve the problem, please continue the following steps.

2. Please make sure the camera is OFF.

3. Interrupt the power supply by removing the batteries.

4. Let the camera sit for a few minutes without batteries, then

replace the batteries and press the Reset Button again.

5. Turn the unit ON. The unit should now be ready to play

again.

6. If the unit still does not work, replace the batteries with an

entire set of new batteries.

Image taken is not

clear

1. Check to see if the camera lens protection window is

clean.

Display on Kidizoom

Camera™ LCD does

not turn on

1. Make sure there are 4 “AA” batteries in the camera. Hold

the ON/OFF button to turn it on.

2. Make sure the camera is not connected to a TV with the

A/V cable.

3. Make sure the camera is not in power saving mode. Press

the ON/OFF button to turn it on.

There is no picture

on the TV screen

1. Make sure that there are batteries in the camera and that

the TV and VCR (if using) are plugged into power outlets.

2. Make sure that the camera is turned ON and the TV and

VCR (if using) are turned ON.

3. Check the connections on the A/V cable between the

camera and the TV (or VCR, if using) and review the

appropriate connection procedure in this manual.

4. Make sure that all cable plugs are securely inserted into

the appropriate ports.

5. Make sure that the TV is tuned to the appropriate input

channel.

No sound on TV 1. Check if the TV volume is turned off or muted.

2. Try to increase the volume by pressing the “up” Volume

Button.

3. Check the audio and video connections between the

camera and the TV or VCR (if using).

4. Make sure that the TV is tuned to the appropriate input

channel.

Troubleshooting

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VTech Scroll & Learn Camera User Manual Page 13

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