VTech Scroll & Learn Camera User Manual download pdf (Page 14)

Picture is rolling or

has bars or lines

on TV

1. Try to adjust the vertical or horizontal hold controls (if

available) on your TV.

Cannot save les 1. Check the memory status of both the internal Kidizoom

Camera™ memory and the SD memory card (not

included) if one is inserted into the camera.

2. Check your memory default setting (see procedure in the

Memory Manager section above). If it is set to use an SD

memory card (not included), check to make sure that the

SD memory card is not write-protected.

The TV picture is

black and white

1. Non-matching color system

Make sure that the TV is set to the correct TV system (e.g.

NTSC or Auto).

2. Cable connection problem

Make sure that the video cable is rmly connected to the

video input of the TV.

There is a picture on

the TV, but no sound

1. TV setting

Raise the volume of the TV, and make sure it is not set to

“Mute.”

2. Cable connection problem

Make sure that the white and/or red plug is rmly

connected to the audio input of the TV.

If you have a problem that cannot be solved by using this manual, we encourage you to

visit us online or contact our Customer Services Department with any problems and/or

suggestions that you might have. A support representative will be happy to assist you.

Before requesting support, please be ready to provide or include the information below:

• The name of your product or model number (the model number is typically located on

the back or bottom of your product).

• The specic problem you are experiencing.

• The actions you took right before the problem occurred.

Internet: www.vtechkids.com

Phone: 1-800-521-2010 in the U.S., or 1-877-352-8697 in Canada.

Troubleshooting

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VTech Scroll & Learn Camera User Manual Page 14