Vtech ev 2653 User Manual download pdf (Page 34)

Additional Information

If you have difficulty operating your phone, the suggestions below should solve the

problem. If you still have difficulty after trying these suggestions, call VTech

Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada

Ltd. at 1-800-267-7377.

The Phone Doesn’t Work At All

• Make sure the Power Cord is plugged in.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the

telephone wall jack.

• Make sure the battery cells are properly charged. If the ‘LOW BATTERY’ message

is shown, the the battery cells need charging.

No Dial Tone

• First check all the suggestions above.

• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone jack

and connect a different phone. If there is no dial tone on that phone either, the

problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You’re Near

The Base Unit

• Household appliances plugged into the same circuit as the Base Unit can sometimes

cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You’re Away From

The Base Unit

• You may be out of range. Either move closer to the Base, or relocate the Base Unit.

• The layout of your home may be limiting the range. Try moving the Base Unit to

another position.

The Handset Does Not Ring When You Receive A Call

• Make sure you have the ringers activated. To set the ringer, see HANDSET SETTINGS.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the

telephone jack. Make sure the power cord is plugged in.

• You may be too far from the Base Unit.

• You may have too many extension phones on your telephone line to allow all of

them to ring. Try unplugging some of the other phones.

You Hear Other Calls While Using Your Phone

• Disconnect your Base Unit from the telephone jack, and plug in a corded telephone.

If you still hear other calls, the problem is probably in your wiring or local service.

Call your local telephone company.

In Case Of Difficulty

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Vtech ev 2653 User Manual Page 34