Vtech CORDLESS TELEPHONE VT 9152 User Manual download pdf (Page 19)

IN CASE OF DIFFICULTY

ADDITIONAL INFORMATION

If you have difficulty operating your phone, the suggestions below should solve the problem.

If you still have difficulty after trying these suggestions,

In the US call:

VTECH COMMUNICATIONS at 1-800-595-9511.

In Canada call:

VTECH ELECTRONICS at 1-800-267-7377.

THE PHONE DOESN’T WORK AT ALL.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone

wall jack.

• Make sure the batteries are properly charged. If the LOW BATT indicator is slowly

flashing, the battery needs charging.

• If you recently installed a new battery pack, make sure it is installed correctly.

NO DIAL TONE.

• First check all the suggestions above.

• If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and

connect a different phone. If there is no dial tone on that phone either, the problem is in your

wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE

NEAR THE BASE UNIT.

• Place the handset in the base momentarily to re-set the unit. Then press PHONE/FLASH

to get a line.

• Household appliances plugged into the same circuit as the base unit can sometimes

cause interference. Try moving the appliance or the base unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY

FROM THE BASE UNIT.

• You may be out of range. Either move close to the base, or relocate the base unit.

• The layout of your home may be limiting the range. Try moving the base unit to the second

or third floor, or to some other location.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

• Ensure that the ringer is turned on.

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone

jack. Make sure the power cord is plugged in.

• You may be too far from the base unit.

• You may have too many extension phones on your telephone line to allow all of them to ring.

Try unplugging some of the other phones.

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Vtech CORDLESS TELEPHONE VT 9152 User Manual Page 19