VTech CS6719 User Manual download pdf (Page 11)

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and

all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following

terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty

extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty

period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge,

a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the

Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules,

or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or

replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially

Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a

period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original

one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or

handling, neglect, inundation, re, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of

VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or

rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial

or institutional purposes (including but not limited to Products used for rental purposes); or

7. Product returned without a valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511.

In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save

you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible

for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or

replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for

damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not

meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further

repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this

limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the

malfunction or difculty; and

2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or

receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral

communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively

describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to

make modications to this limited warranty and you should not rely on any such modication.

State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from

state to state or province to province.

Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty

that the Product is t for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow

limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable

for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability

to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from

the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,

so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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VTech CS6719 User Manual Page 11

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