VTech Movie Magic Digicam User Manual download pdf (Page 16)

TROUBLESHOOTING

Go through this section if you experience difculty in operating Movie

Magic DigiCam™.

Problem Solution

Program stops

working

1. Press the Reset Button with a paper clip. If this

does not solve the problem, please continue

with the following steps.

2. Interrupt the power supply by removing the

batteries.

3. Let the Video Cam sit for a few minutes without

batteries, then replace the batteries and press

the Reset Button again.

4. Turn the unit ON. The unit should now be

ready to play again.

5. If the unit does not work, replace the batteries

with an entire set of new batteries.

6. Use the Movie Magic DigiCam™ Rescuer to

rescue the internal software of the unit if it still

does not work.

Cannot detect the

face

1. Face tracking function is only available in

Director mode.

2. Make sure the environment has enough light

intensity.

3. Make sure the lming face is not covered. e.g.

wearing sunglasses or mask may affect the

face detection

Refer to “Conditions for best performance of face

tracking” on page 10.

Image taken is not

clear

1. Check if Video Cam is held steadily.

2. Make sure the lighting condition of the shooting

environment is good.

3. Check to see if the camera lens protection

window is clean.

Display on the

Movie Magic

DigiCam™ LCD

does not turn on

1. Make sure there are 4 “AA” batteries in the

video camera. Hold the ON/OFF button for 2

seconds to turn it on.

2. Make sure the video camera is not connected

to a TV with the A/V cable.

Troubleshooting

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VTech Movie Magic Digicam User Manual Page 16

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