VTech DS3101 Specifications download pdf (Page 42)

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Appendix

Troubleshooting

Problem Suggestion

My telephone does not

work at all.

Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily

performance, return the cordless handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the modular

wall jack.

Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow

up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the cordless handset for at least 16 hours.

Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

a new battery.

•

If you have difculty operating your telephone, please try the suggestions below. For Customer

Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.

vtechcanada.com or call 1 (800) 267-7377.

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VTech DS3101 Specifications Page 42