VTech CS6124-2 User Manual Page 12

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The RBRC
®
seal
The RBRC
®
seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada.
The RBRC
®
program provides a convenient alternative to placing used nickel-metal hydride batteries
into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC
®
program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERY
TM
for information on Ni-MH battery recycling and disposal bans/restrictions in
your area. VTech’s involvement in this program is part of its commitment to protecting our environment
and conserving natural resources.
RBRC
®
is a registered trademark of Rechargeable Battery Recycling Corporation.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”)
are free from defects in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the Product operating instructions. This
limited warranty extends only to the Consumer for Products purchased and used in the United States
of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during
the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech
will return the repaired or replacement Products to you in working condition. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this
limited warranty also applies to the repaired or replacement Product for a period of either
(a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion;
or
2. Product that has been damaged due to repair, alteration or modication by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers
have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America
or Canada, or used for commercial or institutional purposes (including but not limited to Products
used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of
the Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for
damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair prior to any further repair activity. You must pay for the
cost of repair and return shipping costs for the repair of Products that are not covered by this limited
warranty.
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