Vtech IS7121_-2-22 Manual User Manual

Complete user’s manualw w w.v t e c h p h o n e s . c o mModels: IS7121/IS7121-2/IS7121-22BC

Getting started5Are you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable

Appendix95TroubleshootingThe captured image or video streaming is too bright or too dark.If the image is too bright, it may be caused by sunlight refl

Appendix96TroubleshootingI get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (

Appendix97TroubleshootingThe telephone does not ring when there is an incoming call. Make sure that the ringer is not off. Refer to Handset ringer vol

Appendix98TroubleshootingThe charge light is off.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wa

Appendix99TroubleshootingThe answering system does not answer after the correct number of rings.Make sure that the answering system is on. ANS ON sho

Appendix100TroubleshootingThe system announces “Time and date not set.”You need to reset the system clock (page 31).The outgoing announcement is not c

Appendix101TroubleshootingCommon cure for electronic equipment.If the telephone does not seem to be responding normally, do the following (in the ord

Appendix102Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of

Appendix103Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology R

Appendix104Energy-saving charging modeWhen this mode is activated, all telephone functions, except handset battery charging, will be disabled.To activ

Getting started6Installation optionsYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wal

Appendix105About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are

Appendix106FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital devic

Appendix107FCC, ACTA and IC regulationsFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopt

Appendix108Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of pur

Appendix109Limited warrantyHow do you get warranty service?To obtain warranty service in the United States of America, please visit our website at ww

Appendix110Technical specicationsFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHz Telephone base

111IndexAAdd a directory entry, 60–61Add a doorbell, 86Add a handset, 85Alphabetical search, 62Announcement, 72Answer a call, 44Answer on/off, 74BBase

112IndexQQuiet mode, 30RRedial, 48Register a doorbell, 86Register a handset, 85Remote access, 84Remote access code, 76Review the caller ID log, 68Ring

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2013 for

Getting started7Plug the telephone line cord into the telephone wall jack or DSL lter. Align the holes on the bracket with the standard wall plate an

Getting started8Wall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie them rst.Slide the wall mount

Getting started9For longer battery life, lithium batteries (not provided) are recommended. Lithium batteries provide approximately 30% additional batt

Getting started10Locating the doorbellBefore mounting the doorbell on a wall, make sure you test if the location you install the doorbell is in range,

Getting started11Locating the doorbellAvoid mounting it to where reections may be caused by sunlight, for example, opposite to a white wall.•Two buil

Getting started12Top viewSide view18 inches50 degrees63 inches20 inchesShooting areaShooting area19.7 inches60 degrees22.8 inchesShooting area19.7 inc

Getting started13You may install the doorbell in a lower position. The diagram below demonstrates an example of doorbell camera position to view a vis

Getting started14Doorbell installationMake sure to test the reception and the doorbell position before you mount the doorbell on the wall.See Locating

Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 102 of this manual

Getting started15Align the holes on the wall mount cover with the holes on the wall (or stud). Tighten the screws into the holes to secure the wall mo

Getting started16Insert a cross-head screwdriver to twist and lift to loosen the screws and the metallic plates. Slide the metal part of the wire with

Getting started17Doorbell installationPush the doorbell gently onto the wall mount until they are sealed tightly.This doorbell meets the IPX4 waterpro

Getting started18Detach doorbell from wall mount coverAfter an extended exposure to cold, heat or humidity, the doorbell gasket rubber may become stic

Getting started19Installing the doorbell with an existing wired doorbellIf you already have a wired doorbell installed, follow the instructions below

Getting started20Using another wire, slide one end of the metal part underneath the metallic plate on the doorbell, then connect the other end to the

Getting started21Option 2: Ring the rear doorbell of the existing wired doorbell and the IS7121 doorbell simultaneously.Installing the doorbell with a

Getting started22Telephone base layout/FIND HANDSETPress to page all system handsets (page 47).IN USE lightFlashes quickly when there is an incoming c

Getting started23Telephone base layout/ANS ON/OFFPress to turn the answering system on or off.X/DELETEPress to delete the playing message (page 81).Pr

Getting started24Handset layoutCHARGE lightOn when the handset is charging in the telephone base or charger.q/VOL-/CIDPress to scroll down while in a

iTable of contentsGetting started ...1Parts checklist ...1Telephone base and charger insta

Getting started25Handset layoutSoftkeys (2)Press to select a menu item displayed above the key.PUSH TO TALK (PTT)/SNAPSHOTPress to begin a one-to-one

Getting started26Doorbell layoutCamera lensInfrared LEDsBackup light for night vision (page 43).Doorbell lightFlashes when /DOORBELL is pressed./DOOR

Getting started27Using the menuYou can use the cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tone

28Ringer toneYou can choose from different ringer tones for each handset.Press MENU when the handset is not in use.Press q or p to scroll to Ringers,

29Telephone settingsChime toneYou can choose from different chime tones for the telephone base or handset.Press MENU when the handset is not in use.Pr

30Telephone settingsQuiet modeYou can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone and

31Telephone settingsSet date and timeThe answering system announces the date and time of each message prior to playing it. Before using the answering

32Telephone settingsLCD languageYou can select a language (English, French or Spanish) to be used in all handset screen displays.Press MENU when the h

33Telephone settingsCID time synchronizationIf you subscribe to caller ID service, the date and time will be set automatically by the caller ID infor

34Telephone settingsRename devicesYou can create a name for each handset and doorbell. The new name can be up to 11 characters.Press MENU when the ha

iiTable of contentsMultiple handset use ...50Join a call in progress ...50Intercom...

35Telephone settingsVoice Announce® caller IDYou can set your handset and/or telephone base to announce the caller ID information for incoming calls.

36Telephone settingsLCD brightnessYou can adjust the screen brightness of your handset to optimize readability lighting conditions.Press MENU when the

37Telephone settingsVoicemail numberIf you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail numbe

38Telephone settingsClear voicemail indicatorsIf you subscribe to voicemail service offered by your telephone service provider, New voicemail and dis

39Telephone settingsDial modeThe dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to puls

40Telephone settingsHome area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code s

41Answer a chimeWhen /DOORBELL is pressed, you hear a chime. The doorbell automatically captures a photo of the visitor.Press SPEAK to answer.Only on

42Doorbell operationOptions while video streaming:Press the ashing SPEAK to talk to the visitor.Press SNAPSHOT to take a photo shot of the visitor.Pr

43Doorbell operationView captured photosThe telephone stores up to 100 photos captured by the doorbell.Press MENU when the handset is not in use.Press

44Make a callPress or on the handset. When you hear a dial tone, dial the number. The handset shows the elapsed time as you talk (in hours, minut

iiiTable of contentsAppendix ...85Expand your telephone system ...85Add and register a handset ...85A

Telephone operation45Volume controlDuring a call, press q/VOL- or p/VOL+ to adjust the listening volume.The handset earpiece and speakerphone volume s

Telephone operation46Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during

Telephone operation47Check voicemailPress and hold 1 on the handset to dial your stored voicemail number.See Voicemail number on page 37 to set your

Telephone operation48RedialEach handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest e

Telephone operation49Transfer a callWhile on an outside call, you can transfer the call from one system device to another. This feature is only applic

50Join a call in progressYou can use four cordless handsets at a time on an outside call. You can buy additional expansion handsets (IS7101) for this

51Multiple handset useIntercomUse the intercom feature for conversations between two system handsets. This feature is only applicable to models with

52Multiple handset useAnswer an incoming call during an intercom callIf you receive an outside call during an intercom call, there is an alert tone.To

53Multiple handset useCall transfer using intercomUse the intercom feature to transfer an outside call from one handset to another. During a call, pre

54Multiple handset usePush-to-talk (PTT)You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press

1To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechc

55Multiple handset usePTT to a single handsetYou have two ways to begin a PTT call:If your system has two handsets, press and hold PUSH TO TALK when t

56Multiple handset usePTT to multiple handsetsWhen there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PT

57Multiple handset useAnswer a PTT callYou can respond to a PTT call whenever the speakerphone light is off.When your handset receives a PTT call, the

58Multiple handset useEnd a PTT callFor a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to mu

59About the directoryThe directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entrie

60DirectoryAdd a directory entryPress MENU when the phone is not in use.Press q or p to scroll to Directory, then press SELECT.Press q or p to scroll

61DirectoryAdd a directory entry-OR-Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SAVE. The handset dis

62DirectoryReview directory entriesDirectory entries appear alphabetically.Press on the handset when the phone is not in use. The screen displays Di

63DirectoryDial a directory entrySearch for the desired entry in the directory (see Review directory entries or Alphabetical search on page 62).To dia

64DirectorySpeed DialYou can assign nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more qui

Getting started2Telephone base and charger installationInstall the telephone base and charger(s) as shown below.Make sure that the electrical outlet i

65DirectoryReassign a speed dial slotPress MENU when the phone is not in use.Press q or p to scroll to Directory, then press SELECT.Press q or p to sc

66About caller IDThis product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may

Caller ID67Caller ID logIf you subscribe to caller ID service, information about each caller will appear after the rst or second ring. If you answer

Caller ID68Missed call indicatorWhen there are calls that have not been reviewed in the caller ID log, the screens display XX Missed calls. When you h

Caller ID69View dialing optionsAlthough the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas,

Caller ID70Dial a caller ID log entrySearch for the desired caller ID log entry (see Review the caller ID log on page 68).When the desired entry disp

Caller ID71Delete caller ID log entriesTo delete one entry: Search for the desired caller ID log entry (see Review the caller ID log on page 68).Press

72Answering systemUse the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announc

73Answering system settingsPlay your announcementPress MENU when the phone is not in use.Press q or p to scroll to AnsweringSys, then press SELECT.Pre

74Answering system settingsAnswer on/offIf you turn the answering system on, it answers calls and records messages.If your answering system is turned

Getting started3Handset battery installationInstall the battery as shown below.If the handset will not be used for a long time, disconnect and remove

75Answering system settingsCall screeningUse this feature to choose whether incoming messages can be heard on while they are being recorded. Press MEN

76Answering system settingsRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telepho

77Answering system settingsRecording timeYou can set the recording time limit for each incoming message. The recording time is preset to three minutes

78Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in digital a

79Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in l

80Answering system operationCall screeningTo screen a call at the telephone base:If the answering system and call screening are on, the announcement a

81Answering system operationMessage playbackOn the telephone base, when playback begins, the total number of old or new messages is announced, and the

82Answering system operationTo play messages on the handset:Press MENU when the phone is not in use.Press SELECT to choose Play msgs. If you have eith

83Answering system operationDelete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them.

84Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone.

Getting started4Handset battery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessa

85The handset displays Registering handset... then HANDSET X Registered and you hear a conrmation tone when the registration is successful. It takes

Appendix86Add and register a doorbellYou can add another new doorbell (IS741, purchased separately) to your IS7121 telephone system. This telephone sy

Appendix87Deregister handsets and doorbellsIf you want to replace a handset/doorbell, or reassign the designated handset/doorbell number of a register

Appendix88Screen messagesArea code will not show in Caller ID logThe home area code you saved will not be shown in caller ID log.Caller ID log empt

Appendix89No batteryThe handset in the telephone base or charger has no battery installed. No lineThere is no telephone line connection.No PTT callTh

Appendix90Handset and telephone base indicatorsTelephone base lightsANS ON/OFFOn when the answering system is turned on.IN USEOn when the telephone li

Appendix91BatteryIt takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Opera

Appendix92TroubleshootingIf you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.

Appendix93TroubleshootingI cannot dial out.Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset may take

Appendix94TroubleshootingThe battery does not charge in the handset, or the handset battery does not accept charge.If the cordless handset is in the t