User’s manualw w w.v t e c h p h o n e s . c o mModel: DS6472-6®
5Getting startedHandset battery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessa
95AppendixDisplay screen messagesAdd device failedThe Bluetooth device failed to pair to the telephone base.Already saved The telephone number enter
96AppendixConnection failedUnsuccessful connection between a Bluetooth device and the telephone base.Connecting to all handsets...You are trying to st
97AppendixDisplay screen messages (continued)Home Transfer from HANDSET X(for models with more than two handsets)Home Transfer from other handset(for
98AppendixDisplay screen messages (continued)No entries found. Try downloading from Phone onlyThere are no entries found when you download a cell pho
99AppendixPush to talk EndedThe PTT session is ended.Put handset on BASE to registerYour handset is not registered to the telephone base.Rec mem fullT
100AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use./CELLFlashes quickly when there is an incomin
101AppendixHandset iconsHOME line - on steadily when the home line is in use or there is an incoming home call. 1 2CELL line - on steadily when the c
102AppendixHeadset indicatorsHeadset alert tonesOne beep Headset key tone.One beep every 30 seconds Muted headset microphone alert tone.Two quick beep
103AppendixHandset batteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performa
104AppendixHeadset batteryIt takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following perfo
6Getting startedHeadset charger installationInstall the headset charger as shown below.Headset chargerPlug the small end of the headset charger power
105AppendixExpand your telephone systemThe handsets provided with your telephone system are already registered. Additional handsets registered to the
106AppendixAdd and register a headsetThis telephone system accommodates up to two cordless headsets. You can buy an additional cordless headset (IS610
107AppendixDeregister handsets/headsetsIf you want to replace a handset or headset, or reassign the designated handset number of a registered handset,
108AppendixIf you have difculty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vte
109AppendixI cannot put my Bluetooth headset in discoverable mode.Refer to the user’s manual of your Bluetooth headset for information on how to set y
110AppendixThe PIN on the telephone base does not work.The default PIN is 0000.If you have changed the PIN, it will appear on the handset in the pair
111AppendixMy telephone does not work at all.Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return
112AppendixTroubleshootingThere is no dial tone.Try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.Th
113AppendixTroubleshootingMy handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug
114AppendixTroubleshootingI hear noise on the cordless handset and the keys do not work.Make sure the telephone line cord is plugged in securely.Regis
7Getting startedEarbud installationThere are four earbuds provided and one of them has already been attached to the headset.To remove the earbud from
115AppendixTroubleshootingThe headset does not charge in the headset charger.Make sure the headset charger adapter is securely plugged into an electri
116AppendixTroubleshootingI cannot hear any ring tone from the cordless headset when there is an incoming call.The headset does not have an external r
117AppendixTroubleshootingMy caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from
118Appendix and New voicemail appear on the handsets and I don’t know why.Your telephone has voicemail indication that is separate from the built-in a
119AppendixThe answering system does not record messages.Make sure the answering system is on.When the answering machine memory is full, it does not r
120AppendixCommon cure for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it doe
121AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
122AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, thi
123AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are
124AppendixLimited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of pur
8Getting startedEar hook installationThere are three ear hooks provided. The smallest ear hook is a flexible ear hook. If you choose to use it, adjust
125AppendixLimited warranty (continued)How do you get warranty service?To obtain warranty service, please visit our website at www.vtechphones.com or
126AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital devic
127AppendixFCC, ACTA and IC regulations (continued)If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem h
128AppendixFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzH
129IndexAAdd a cell phone 24Add a handset 105Add a headset 26, 106Alphabetical search 70Announcement 82Answer a cell call 51Answer a cell call w
130IndexGGlossary 23HHandset icons 101Handset layout 16Handset lights 100Handset locator 55Handset main menu 20Handset ringer volume 36Handset
131IndexReplace a handset 107Replace a headset 107Replace an active device 31Reset download fail indication 42Reset the missed call indicator 40R
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008
9Getting startedEar hook installation (continued)To wear the headset on your left ear:Hold the headset with one hand. Lift the ear hook upward.1. Twis
10Getting startedEar hook installation (continued)To remove the ear hook from the headset:Hold the headset with one hand and the ear hook with your ot
11Getting startedHead band installationTo attach the head band to the headset:Remove any headset attachment connected to the headset.Attach the ear pa
12Getting startedTo wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotati
13Getting startedInstallation optionsYour telephone base is ready for tabletop use. If you want to mount yourIf you want to mount your telephone on a
14Getting startedWall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie them rst.Slide the black wa
Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 121 of this manual
15Getting started/VOL/Press to adjust the volume during message playback (page 90).When the phone is not in use, press to adjust the telephone base ri
16Getting started/HOME/FLASHPress to make or answer a home call (page 49).During a home call, press to answer an incoming call when you hear a call wa
17Getting startedHandset layout (continued)VOL/ /CIDWhile in a menu, press to scroll down.During a call or message playback, press to decrease the lis
18Getting startedPUSH TO TALK (PTT)Press to begin a one-to-one or one-to-group broadcast (page 64 and page 65).Press and hold to begin a broadcast to
19Getting started(on/off)Press and hold two seconds to power on or off.Press to answer, end or join a call (pages 49, 51 and 60).On in red when chargi
20Getting startedDirectory - store and search for names and numbers.Answering sys - record memos and change your answering system settings.Caller ID l
21Getting startedHandset main menu (continued)Settings - change your telephone settings.Ringers - set up ringers for the home and cell lines.Directory
22BluetoothIntroducing BluetoothYour new DS6472 telephone system with Bluetooth wireless technology has the following features:Pair up to four Bluetoo
23BluetoothGlossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and
24BluetoothBluetooth setupTo use a Bluetooth enabled cell phone or headset with your DS6472, you must rst pair and connect your Bluetooth device(s) w
iTable of contentsGetting started ...1Parts checklist ...1Installation ...
25BluetoothAdd a cell phone (continued)Press NEXT to turn on the telephone base discoverable mode. The handset displays Set cell to search base: VTech
26BluetoothAdd a headsetBefore you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your
27BluetoothAdd a headset (continued) When a device is successfully connected, the handset displays Headset A is added and connected to base and the co
28BluetoothConnecting devicesUp to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired
29BluetoothRemove a deviceWhen you already have the maximum of four paired devices on the device list and you want to add another device, you must rs
30BluetoothRename a deviceYou can change the name of a device on the device list.Press MENU on the handset when it is not in use.Press or to highl
31BluetoothReplace an active deviceIf you already have two active devices on the device list and you want to activate a different device, you must dea
32BluetoothDownload directoryYou can download up to four cell phone directories (phonebooks) to your DS6472 telephone system via Bluetooth wireless te
33BluetoothDownload directory (continued)If the selected device’s directory has already been downloaded to the DS6472 before, the handset displays the
34BluetoothInterruption to directory downloadWhen you are downloading a directory from a cell phone and the phone receives a call, the download proces
iiTable of contentsSilence the ringer ...54Mute ...54Temporary tone dialing ...
35BluetoothChange PINYou are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000.To chang
36Telephone settingsHandset settings RingersIn the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to th
37Telephone settings Ringer toneYou can select the ringer tones for the incoming home and cell calls.To select a ringer tone:Press MENU on the handset
38Telephone settingsSet date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller
39Telephone settings SettingsIn the settings menu, you can modify the settings for LCD language, voice language, display alerts, CID time synchronizat
40Telephone settingsDisplay alertsIn the display alerts menu, you can change and edit the settings for display alerts on the idle screen.Missed call i
41Telephone settings Display alerts (continued)Voicemail indicatorsIf you subscribe to voicemail service offered by your telephone service provider, N
42Telephone settingsDisplay alerts (continued)No lineIf there is no telephone line connected to the telephone base, the handsets show No home line. If
43Telephone settings CID time synchronizationIf you subscribe to caller ID service, the date and time will be set automatically by the caller ID infor
44Telephone settingsKey toneYou can change the volume of the key tone or turn it off.To change the setting:Press MENU on the handset when it is not in
iiiAnswering system operation ...88Answering system and voicemail indicators ...88Using
45Telephone settings Voice Announce® caller IDYou can set your handset and/or telephone base to announce the caller ID information for incoming calls.
46Telephone settingsHome area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so tha
47Telephone settings Cell area codeMost cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you
48Telephone settingsTelephone base settingsTelephone base ringer volumePress /VOL or /VOL on the side of telephone base to adjust the ringer volume
49Telephone operationMake, answer or end a home call Using a handset:To make a home call:Press /HOME/FLASH or , then enter the telephone number.Pres
50Telephone operationMake, answer or end a home call (continued)To transfer a call from a handset to a Bluetooth headset:If you make or answer a home
51Telephone operationMake, answer or end a cell call You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only on
52Telephone operationAnswer a cell call while on a home callWhen you are on a home call and you receive an incoming cell call, you hear a beep, and 1
53Telephone operationConference home and cell callsWhen you have calls established on the home and cell lines, you can create a 3-way conference.To co
54Telephone operationHandset speakerphoneDuring a call, press to switch between speakerphone and normal handset use.Volume controlDuring a call, pr
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary
55Telephone operationTemporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during
56Telephone operationEqualizerThe equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. W
57Telephone operationYou cannot edit a directory entry while on a call. For more details about the directory, see page 68.You cannot copy a caller ID
58Telephone operationRedial listThe redial list stores up to 10 of the most recently dialed numbers on each handset. When there are already 10 entrie
59Telephone operationSave a redial entry to the directoryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to select the desi
60Multiple handset useShare an outside callYou can use up to four system handsets on an outside call at a time. While on a call:Press /HOME/FLASH or
61Multiple handset useIntercom (continued) To answer an intercom call at the destination handset:Press /HOME/FLASH or . Both handsets show Intercom.
62Multiple handset useTransfer a call using intercomYou can use the intercom feature to transfer an outside call to other system handsets or headset.W
63Multiple handset usePush-to-talk (PTT)You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press
64Multiple handset usePTT to a single handsetYou have two ways to begin a PTT call:If you have two handsets, press and hold PUSH TO TALK when handset
2Getting startedInstallationInstall the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range
65Multiple handset usePTT to multiple handsetsWhen there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PT
66Multiple handset useAnswer a PTT callYou can respond to a PTT call whenever the speakerphone light is off, as described below.When your handset rece
67Multiple handset useEnd a PTT callFor a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to mu
68DirectoryAbout the directoryYour phone directory consists of a home directory and up to four directories downloaded from cell phones. The home direc
69DirectoryCreate a new entry in the home directoryPress MENU on the handset when it is not in use.Press or to highlight Directory, then press SEL
70DirectoryReview the directoryEntries are sorted alphabetically.To review the directory:Press VOL/ / when the handset is not in use.Press or to
71DirectoryDial a directory entryYou can dial a directory entry on either a home or cell line.To dial a directory entry:Search for the desired entry i
72DirectoryEdit the type of a directory entryIf you only want to edit the type of a directory entry:Search for the desired entry in the directory (see
73DirectorySpeed dialYou can copy 10 of your directory entries to the speed dial slots (0-9). The speed dial entries are shared by all handsets.Assign
74DirectoryDelete a speed dial entryPress MENU on handset when it is not in use.Press or to highlight Directory, then press SELECT.Press or to
3Getting startedTelephone base and charger installationInstall the telephone base and chargers as shown below.Make sure that the electrical outlet is
75Caller IDAbout caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your servi
76Caller IDThe caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone nu
77Caller IDReview the caller ID log Press VOL//CID when the handset is not in use.Press or to highlight the desired line (home or cell), then pre
78Caller IDView dialing optionsAlthough the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas,
79Caller IDSave a caller ID log entry to the directoryCaller ID log entries can only be saved to the Home directory.Select a desired entry in the call
80Caller IDDelete from the caller ID logTo delete a single entry:Select a desired entry in the caller ID log (see Review the caller ID log on page 77)
81Answering system settingsAnswer on/offIf you turn the answering system on, it answers calls and records messages only on the home line. If your pair
82Answering system settingsAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.”
83Answering system settingsDelete your announcementPress MENU on the handset when it is not in use.Press or to choose Answering sys, then press S
84Answering system settingsAnswering system setupIn the answering system setup menu, you can change the settings for call screening, number of rings,
4Getting startedIf the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase a replaceme
85Answering system settingsNumber of ringsWhen the answering system is turned on, it answers all incoming home calls after the number of rings set. Yo
86Answering system settingsRemote access code A two-digit security code is required to access the answering system remotely from any touch tone teleph
87Answering system settingsMessage alert toneWhen the answering system is turned on, the telephone beeps every 10 seconds to alert you of new messages
88Answering system operationAnswering system and voicemail indicatorsYour telephone has separate indicators for two different types of voice messages:
89Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes depen
90Answering system operationTemporarily turning off the message alert toneIf the message alert tone is turned on, the telephone base beeps every 10 se
91Answering system operationMessage playback (continued)To play messages with a handset:Press MENU to show the menu when the handset is not in use. Pr
92Answering system operationDelete all old messagesUsing the telephone base:Press DELETE/X when the phone is not in use. The telephone announces, “To
93Answering system operationWindow display Description0No messages.0 (ashing)The time and date need to be set.1-99Total number of old messages and me
94Answering system operationIf you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages,
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