VTech LS6245 User Manual download pdf (Page 88)

Troubleshooting

There is interference during a

telephone conversation.

My calls fade out when I am using the

handset.

• The handset may be out of range. Move it closer to the telephone base.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your

telephone line, you must install a DSL filter between the telephone base and the telephone

wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please

contact your DSL service provider for more information about DSL filters.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base

can cause interference. Try moving the appliance or telephone base to another outlet.

• Other electronic products may cause interference to your cordless telephone. Install your

telephone as far away as possible from the following electronic devices: wireless routers,

radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room

monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless

telephones.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

modem/surge protector) into a different location. If this doesn't solve the problem, re-locate

your telephone or modem farther apart from each other, or use a different surge protector.

• The location of your telephone base can impact the performance of your cordless phone. For

better reception, install the telephone base in a centralized location within your home or office,

away from walls or other obstructions. In many environments, elevating the telephone base

improves overall performance.

• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If

calls are still not clear, the problem is probably in the wiring or telephone service. Contact your

telephone service provider (charges might apply).

• If the other telephones in your home are having the same problem, the problem is in the wiring

or telephone service. Contact your telephone service provider (charges may apply).

REGISTRATION FAILED appears on the

handset.

• Only one handset can be registered at a time. If you have multiple handsets to register, please

follow the instructions on page 63 for the first handset. Once a handset has been successfully

registered, repeat the steps for each handset that needs to be registered.

• Make sure that the telephone base and handset(s) are in idle mode when registering a

handset.

• Follow the steps on page 85 for the common cure for electronic equipment, then try again to

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VTech LS6245 User Manual Page 88