VTech LS6117 User Manual download pdf (Page 44)

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Troubleshooting

Problem Suggestion

I hear other calls when

using the telephone.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If

you still hear other calls, the problem is probably in the wiring or local service. Call your local

telephone company.

•

I hear noise on the

cordless handset, and

none of the keys or

buttons works.

Make sure the telephone line cord is plugged in securely.•

My caller ID features are

not working properly.

Caller ID is a subscription service. You must subscribe to this service from your local telephone

company for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment which are compatible

with the caller ID service.

The caller ID information will be displayed after the rst or second ring. Caller ID data may not

be displayed on your phone if you answer a call at or before the second ring. This would also

apply to an answering device that answers the call at or before the second ring.

If you subscribe to DSL internet service, install a DSL lter to the telephone line between the

telephone base and the telephone line jack. Contact your DSL service provider for lters and

installation instructions.

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VTech LS6117 User Manual Page 44