VTech 1930c Operations Instructions download pdf (Page 38)

38

IN CASE OF DIFFICULTY

If you have difficulty operating your

phone, the suggestions below should

solve the problem. If you still have

difficulty after trying these

suggestions, call VTECH

Communications at 1-800-595-9511.

In Canada, call VTECH Electronics at

1-800-267-7377.

THE PHONE DOESNÕT WORK AT

ALL.

¥ Make sure the Power Cord is

pugged in.

¥ Make sure the telephone line cord

is plugged firmly into the base unit

and the telephone wall jack.

¥ Make sure the batteries are

properly charged. If the 'LOW

BATTERY' message is shown, the

battery pack needs charging.

NO DIAL TONE.

¥ First check all the suggestions

above.

¥ If you still donÕt hear a dial tone,

disconnect the base unit from the

telephone jack and connect a

different phone. If there is no dial

tone on that phone either, the

problem is in your wiring or local

service. Call your local telephone

company.

YOU GET NOISE, STATIC, OR A

WEAK SIGNAL EVEN WHEN

YOUÕRE NEAR THE BASE UNIT.

¥ Household appliances plugged into

the same circuit as the base unit

can sometimes cause interference.

Try moving the appliance or the

base unit to another outlet.

YOU GET NOISE, STATIC, OR A

WEAK SIGNAL WHEN YOUÕRE

AWAY FROM THE BASE UNIT.

¥ You may be out of range. Either

move close to the base, or relocate

the base unit.

¥ The layout of your home may be

limiting the range. Try moving the

base unit to another position.

THE HANDSET DOES NOT RING

WHEN YOU RECEIVE A CALL.

¥ Make sure you have the handset

ringer activated. To set the ringer,

see "PROGRAMMING THE

RINGER".

¥ Make sure the telephone line cord

is plugged firmly into the base unit

and the telephone jack. Make sure

the power cord is plugged in.

¥ You may be too far from the base

unit.

¥ You may have too many extension

phones on your telephone line to

allow all of them to ring. Try

unplugging some of the other

phones.

YOU HEAR OTHER CALLS WHILE

USING YOUR PHONE.

¥ Disconnect your base unit from the

telephone jack, and plug in a

regular telephone. If you still hear

other calls, the problem is probably

in your wiring or local service. Call

your local telephone company.

YOU HEAR NOISE IN THE HANDSET,

AND NONE OF THE KEYS OR

BUTTONS WORK.

Make sure the power cord is plugged

in.

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